This electronic document is the terms and conditions for access to or usage of the SRI JEYAPRABHA JEWELLERS PVT LTD website, based on the applicable rules and regulations in terms of the Information Technology Act, 2000 (“IT Act, 2000”) and in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

The domain name srijeyaprabhajewellers.com, including the related mobile site and mobile application as well as the portal, is owned and operated by:

SRI JEYAPRABHA JEWELLERS PVT LTD
No: 91B/258, SOUTH AVANI MOOLA STREET
Contact No: 9443242378
Email ID: support@srijeyaprabhajewellers.com

Hereinafter, the word ‘user’ shall collectively imply a .In, a buyer, and any visitor on the platform. The terms ‘you’ and ‘your’ shall relate to any natural or legal person who has agreed to become a buyer on the platform by providing registration data while registering on the platform using computer systems. The words and terms ‘we’, ‘us’, and ‘our’ shall mean www.srijeyaprabhajewellers.com.

By mere use of this platform, you shall be contracting with SRI JEYAPRABHA JEWELLERS PVT LTD , and these terms and conditions, including the policies Specified in www.srijeyaprabhajewellers.com , constitute your binding obligations to SRIJEYAPRABHA JEWELLERS PVT LTD .

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the terms to you at any time. Your continued use of the platform following the changes or updates will mean that you accept and agree to the revisions. As long as you comply with the terms to you, we grant you a personal, non-exclusive, non-transferable, and limited privilege to enter and use the platform.

Only persons eligible to form legally binding contracts under the Indian Contract Act, 1872 are eligible for membership. Incompetent persons cannot enter into a contract. As a minor, if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the website. SRI JEYAPRABHA JEWELLERS PVT LTD reserves the right to terminate your membership and/or refuse to provide you with access to the website if it is brought to our notice or discovered that you are incompetent to contract.

If you register, you shall be responsible for all activities that occur under your display name and password. You agree that if you provide any incorrect information of any type, we shall have the right to indefinitely suspend or terminate or block access to your membership on the website and refuse to provide you with access to the website.

You agree that communications are only through electronic media.

www.srijeyaprabhajewellers.com provides the products as detailed in the specifications listed against each product. Any mismatches with regard to the quality, purity, as the case may be, shall be brought to the immediate attention of SRI JEYAPRABHA JEWELLERS PVT LTD. Where there are genuine product errors, we shall take responsibility. However, such a facility is not available when the product is not properly and delicately handled by you as required in each specific case.

Membership is free for buyers through this website. We do not charge any fee for browsing and Z

You agree, undertake, and confirm that your use of the website shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update, or share any information which:

Belongs to another person and to which you do not have any right not allowed by Indian law and/or under any acts in India.
Is misleading in any way.

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the website or any transaction being conducted on the website, or with any other person's use of the website.

Our current privacy policy is available at www.srijeyaprabhajewellers.com/s/privacy-policy. If you object to your information being transferred or used in this way, please do not use the website.

We and our affiliates will share/sell/transfer/license/convey some or all of your personal information.

On this website, all the materials and products contain specifications as given against each product. All these products require delicate handling and any breakages due to any reasons are not at the fault of SRI JEYAPRABHA JEWELLERS PVT LTD. Only purity in terms of gold and silver will be entertained for replacement, if any.

While availing any of the payment methods available on the website, we will not be responsible or assume any liability, whatsoever, in respect of any loss or damage arising directly or indirectly to you due to:

Lack of authorization for any transaction/s, or
Exceeding the preset limit mutually agreed by you and the bank/s, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason/s.

All payments made against the purchases/services on the website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The website will not facilitate transactions with respect to any other form of currency with respect to the purchases made on the website.

Before shipping/delivering your order to you, we may request you to provide supporting documents (including but not limited to government-issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

You, as a buyer, understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with SRI JEYAPRABHA JEWELLERSPVT LTD to purchase the products and/or services using the payment facility, and you shall pay the transaction price through your issuing bank to us using the payment facility.

Except for cash on delivery transactions, refunds, if any, shall be made at the same issuing bank from where the transaction price was received.
For cash on delivery transactions, refunds, if any, will be made via demand draft in favor of the buyer (as per registration details provided by the buyer).
Refunds shall be made in Indian Rupees only and shall be equivalent to the transaction price received in Indian Rupees.
Replacements are done only on a transaction-to-transaction basis. Under no circumstances will money be refunded.

Jurisdiction is only at Madurai, Tamil Nadu, India.
SRI JEYAPRABHA JEWELLERS PVT LTD does not warrant that the product description or other content of this website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

In no event shall we be liable for any special, incidental, indirect, or consequential damages of any kind in connection with these terms of use, even if the user has been informed in advance of the possibility of such damages.

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this website.

Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

SRI JEYAPRABHA JEWELLERS PVT LTD
No: 91B/258, SOUTH AVANI MOOLA STREET
Contact No: 6382762964, 9443026921
Email ID: support@srijeyaprabhajewellers.com
Time: Mon - Sun (9:00 - 18:00)

If we have suspicion or knowledge that any of our buyers or users are involved in any activity that is intended to provide claims or information that is false, misleading, or not genuine, then we may, while reserving our rights to initiate civil and/or criminal proceedings against the user, also at our sole discretion suspend, block, restrict, or cancel the display name of such a buyer and/or disqualify that user and any related users from availing of protection through this program.

We reserve the right to initiate civil and/or criminal proceedings against any user who files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, SRI JEYAPRABHA JEWELLERS PVT LTD may at its sole discretion suspend, block, restrict, or cancel the display name (and its related display names) of such user and/or disqualify that user and any related users from availing of protection through this program.

Any person who knowingly and with intent to injure, defraud, or deceive, files a fraudulent complaint containing false, incomplete, or misleading information may be guilty of a criminal offense and will be prosecuted to the fullest extent of the law.

For more details related to the replacement policy, refer to /help/cancellation-returns.